Love to Dream Digital Gift Card
1. What is a Love to Dream gift card?
A Love to Dream gift card is the perfect way to share the gift of better sleep with loved ones. It can be redeemed online at lovetodream.com to purchase any of our products, from swaddles to sleepwear.
2. Can I use the gift card on Love to Dream products in store?
Our gift cards are currently only valid for purchases made on lovetodream.com.au and cannot be used at any other store.
3. How do I redeem a Love to Dream gift card?
a. Add your chosen items to the cart.
b. At checkout, enter the unique gift card code in the "Gift Card" field.
c. The total amount will be deducted from your gift card balance.
4. Do Love to Dream gift cards expire?
Yes, Love to Dream gift cards expire 3 years from the date of purchase.
5. Can I use a gift card in combination with a discount code or promotion?
Yes, you can use a gift card alongside any valid discount code or promotion at checkout.
6. Can I return or exchange items purchased with a gift card?
Yes, you can return an item purchased using a gift card. The refund amount will be credited back to the gift card balance and cannot be refunded in cash or to any other payment method.
7. Can I check my gift card balance?
Yes, you can check your gift card balance by clicking into your gift card email and selecting “view gift card balance.”
8. What happens if I lose my gift card?
If you lose your gift card, please contact our Customer Care team with proof of purchase, and we will assist in reissuing your gift card.
9. Can I use a Love to Dream gift card to purchase another gift card?
No, gift cards cannot be used to purchase additional gift cards.
10. Are gift cards refundable?
No, Love to Dream gift cards are non-refundable and cannot be exchanged. Please ensure the value and details are correct before completing your purchase.
For further details, please refer to our T&Cs page.
Delivery:
- Within 5 minutes, you'll receive an order confirmation email. Check your junk or spam folders if you don't see it.
- 1-2 business days later, your order will be shipped, and you'll receive an email with your tracking number. Again, check junk or spam folders if needed.
- Delivery typically takes 2-8 business days, with possible delays for outlying areas. If your order hasn’t arrived after 10 business days, contact Customer Support.
For more details click here.
Returns:
- Item can be returned within 30 days of purchase
- Items must be unused, unworn and in the original packaging.
- Item must not be a clearance item. Clearance items are final sale.
- The return of these items will be at the customer's own expense.
For more details click here.