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Terms Of Use

Terms Of Use

These Terms and Conditions apply to users of the www.lovetodream.com website as operated by Regal Lager Inc. By using this site, you accept and agree to these Terms & Conditions. We suggest that you carefully read the Terms and Conditions that are detailed below as this forms the basis of the sale agreement between you and Regal Lager when you purchase goods from this Website. If you proceed with your purchase you are acknowledging that you have read and agree to these Terms and Conditions. 

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. At all times, we will try to ensure that the images on our Website are as accurate and as close to the actual product as possible. It is essential that you use the actual written descriptions of each product when deciding to purchase a product from Regal Lager. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

Pricing

All prices on the www.lovetodream.com website are listed are in American Dollars (USD). The prices indicated exclude freight, handling and taxes.  

Prices are subject to change without notice. Love To Dream™ and Regal Lager will at all times use our best efforts to ensure that the prices on this Website are accurate at any point in time. The prices displayed on this Website are only current at that particular point in time & we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on our Website. 

In addition to the purchase price, all delivery charges, sales tax and extra packaging charges, if any, shall be payable by the Customer.

Returns Policy 

We want you to be completely happy and satisfied with your purchase from the Love To Dream™ online store. If for any reason you wish to return the product, you can do so within 14 days of the date of sale, provided that you supply proof of purchase. No questions will be asked, and we will refund the cost of your purchase. The cost of the freight for the goods being returned will be the only charge you will incur.

If you would prefer to exchange goods rather than receive a refund then you will be sent a replacement free of charge.

Please contact us here in order to inquire about returning or exchanging goods.

Refunds, Exchanges and Credits

In the case of products purchased more than 14 days ago we will consider a refund only when a product is faulty or is returned unused, in its original packaging, with proof of purchase & in saleable condition. Worn, soiled, damaged product without the original packaging will be returned to the purchaser. Once returned goods have been received & assessed by Love To Dream™ a refund may be issued. Postage and handling charges of returned products are non-refundable unless a product is deemed faulty.

Faulty Products

Love To Dream™ takes great pride in supplying quality products. If your product/s is found to be faulty as a result of a manufacturing defect, please contact us within 14 days of the date of sale either by clicking here or sending an email to support@lovetodreamusa.zendesk.com. We will then work with you to rectify the situation. Love To Dream™ reserves the right to assess the condition of the returned goods prior to offering a repair or replacement. This may result in the product needing to be reviewed by our Head Office in Sydney for assessment. A repair or replacement may be refused if the fault is considered to be normal wear and tear rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be repaired or replaced and returned to you as soon as possible. Postage and handling charges associated with the product beings sent back to the purchaser will be covered by Love To Dream™.

Freight & Shipping Policies & Costs 

Please refer to our 'Delivery' page or click here to go directly to the page.

Attempted Delivery

Our carriers may leave a postcard in your mailbox should a delivery be attempted and no-one is available to sign for the package.

Incorrect Goods Supplied 

If Love To Dream™ supply you with an incorrect product, we will remedy the situation by replacing it with the correct item, once the incorrect product has been returned to Love To Dream™ unused, in its original packaging and in saleable condition. Love To Dream™ will be responsible for the freight charges involved.

Gift Certificates

Gift Certificates are valid for 6 months from the purchase date and must be used prior to the expiration date and cannot be extended. Please treat gift certificates as cash as we cannot replace lost or stolen certificates. Gift certificates will be emailed directly to your nominated email address. 

Use of Goods

It is essential that all products purchased from Love To Dream™ are only used in the manner for which they are intended to be used. Please carefully read the directions on the packaging in which the goods are supplied. Products purchased from Love To Dream™ may not be modified in any way whatsoever from the condition they were supplied in. Your warranty will be deemed void if this occurs.

Payment

We accept payment via MasterCard or Visa, including MasterCard Debit & Visa Debit. All credit card payments are secured via 1024 Bit SSL Encryption (supplied to Love To Dream™ by a Third Party - CommWeb). No credit card information is stored by/on our Website.

Privacy

Love To Dream™ values the strong relationships we have with our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Love To Dream™ is bound by the Privacy Act 1988 (Cth) ("the Privacy Act") and complies with the National Privacy Principles ("NPPs") set out in the Act. 

Disclaimer

Without prejudice to any other rights Love To Dream™ may have, the purchaser shall indemnify Love To Dream™ for any injury, disability, death, loss, damage or expense incurred should the purchaser cancel any order or breach any term hereof. The purchaser shall indemnify Love To Dream™ for any injury, disability, death, loss, damage or expense incurred should the purchaser or anyone else using Love To Dream™ products or taking heed of any advice provided by Love To Dream™.

By clicking into this or any page on this website the purchaser agrees to our Disclaimer and the above Terms and Conditions. If you have any further questions please click here or email us at support@lovetodreamusa.zendesk.com.

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